Can I export the captured waveform by the LAViwer to Excel or Word... etc.?

I recently purchased a PKLA-1616 which I use at the USB port of my PC. Unfortunately the software seems to have a bug. As soon as I start the LA-viewer the LPT1 interface of my computer is blocked and does not work anymore until I reboot the computer. Because I urgently need the LPT1 and I am not able to change the input/output range resources of the LPT1 I like you to send me a bug fix for this issue. The PKLA-1616 at USB-port and its LA-viewer should not affect the LPT ports.

Thank you for your quick response. But I think we are speaking of two different things. Of course it is clear for me, that the devices can not handle different input thresholds at the same time correctly. What I am speaking of, is a permanent destruction of single channels by overcurrent or overvoltage. So this is no problem of waveform. The hardware inside is simply damaged. In case of the logic analyzer I would like to understand, how the inputs are protected and at which input voltage levels they get destroyed. It should be no big problem to warn the user, or add external circuitry to protect the logic-analyser or pattern generator against such voltage. We are not working on pure "logic" devices with 3.3 or 5V. There are also voltage in the range of 12V or 24V and even more on the pins of the devices and on our PCBs.

I have your ACUTE PC-Based Logic Analyzer, PKLA-1616 and have captured some data using LA 1.72 b03 and saved it into files (FILENAME.LAW). I want to develop a program that could import those files, and present it in a different way. Therefore I would like to know what format it is so that I can read it. Can you send the specification for the file format of the LAW-files? As I understand it, the LARUN.DLL only allow you talk directly with the analyzer.

Can I store the multi-channels data of HEX or ASC format in a text file?

I can't use DSO and Travellogic at the same time, because the USB driver doesn't install well.Please help to check.

Could you tell me how to use the functions of I2C, SPI, UART of TL2x36 series?

Does PKPG2116+(plus) generate video signal? If not, what's its main function?

I found a hardware setup question that I always failed to install PG2116+(plus) driver and executed PG Editor.exe always enter "DEMO" mode, I have surely connected USB cable with PC, but it doesn't wrok! How to solve it?

I can't use PKPG and Travellogic at the same time, I check my PC's "Device Manage" and find the Travellogic's USB driver did't install well, Could you tell how to handle this?

For my studies in electronics at the University of siegen in Germany I use two of your "digital storage oszilloscopes DS-1002" in "stack-mode". Because I have to make a FFT, I want to export data and use an Exelfile to read them with Matlab. When I choose single Mode in the trigger function there is the possibility to set the "Memory Depth" to 16000 and even more. But in singel mode the DS-1002 doesn't start a measurement. If I choose an program in "Launch Settings" it is only started when I work in the "Auto Mode". When I switch from "Auto Mode" to "Single Mode" I get a Waveform which can be exported to an Exelfile but the "Memory Depth" is only 2000. This is not enough for my employment. As Trigger Source I chosed CH1, CH2 and an external regtangular signal. Why does the DS-1002 not trigger in "Signal Mode".

I've got a digital oscilloscope DSO1202 and I try to export data in a text file. But each time the number of points is 512k, it doesn't work! Is there a solution to this problem ? I would like also to know if it exists a possibility to use this oscilloscope under Unix/Linux systems.

After playing with my newly received DS1102 a question and command: - In the demo dll etc. the first parameter for UDSO-Capture iFlag seems to be a INT64 type instead the mentioned INT type. I think this is why you can't adjust sampling speed before running the DLL-demo. - Will the 200 MS/S (1 channel) option as is mentioned in the specs also be supported by the DLL?