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Partial Product Support Discontinuation Notice

Effective immediately, Acute ceases product support services for the following models. Please take note of the listed models and their respective dates:

Immediate discontinuation of support for the following models:
- TB1000 Series: TB1016F, TB1016E, TB1016B, TB1016B+

Support available until Dec.31, 2028; Official discontinuation of support starting Jan. 1, 2029, for the following models:
- TB2000 Series: TB2016F, TB2016E, TB2016B
- TS2000 Series: TS2202E, TS2212E, TS2212A, TS2202F, TS2212F, TS2212B, TS2212H
- TL3000 Series: TL3017E, TL3134E, TL3134B, TL3234B+

To ensure the best customer experience, Acute is continuously committed to technological innovation and service upgrades. However, in order to concentrate resources on providing more advanced solutions, we must discontinue support for older models. While hardware repair services will no longer be provided in the future, essential software updates will still be offered. Please be sure to regularly check our official website for the latest software updates or relevant notifications. We sincerely apologize for any inconvenience this may cause and appreciate your longstanding support for Acute products.

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